What we do
Switching insurers: easier than you think
What we do
Thinking about switching insurance companies? Perhaps you’ve been shopping around for a while. Whatever your reason for changing, the process can be quick and pain free. Read on for our tips on easily changing insurance companies.
What we do
4 steps to registering your claim online
When it comes to claiming, things can get a little bit stressful. All those phone calls, paperwork and documents to source...that’s why we’ve made the process as easy and convenient as possible with our new online claiming functionality. It’s available to you 24/7 so you can register your claim at your own pace in just 4 simple steps.
What we do
What you should get for the insurance premium you pay
Short-term insurance cover is one of life’s necessities: when things go wrong, insurance makes it right again. This is the time you want something extra - and no excuses. Insurance that looks for reasons to pay claims, rather than not. So it’s important to know if the insurer you are with provides adequate cover for most eventualities and whether they’re really there for you when you need it most. If you’re thinking of switching insurers, here are some questions to ask to help you pick the right cover.
What we do
Claiming online: here’s how to do it
No one likes claiming, we know. In our recent advertising campaign, we asked people what they’d rather do than claim - getting a haircut from a kid or taking a shower in a carwash were some of the hilarious answers we got back. So because we want to make claiming as easy and convenient as possible for our policyholders, here’s a reminder that you can manage your insurance online on our dedicated client website and Santam app. It’s just another way that we do insurance good and proper.
What we do
Switching insurers mid-policy – here’s how to do it
Breaking up is hard to do – but not in the case of your insurance company. You can switch insurance to whichever company you want, whenever you want. It should never be difficult or ‘wrong’ to change insurance companies. You might want to hold out for a no-claims bonus or think that your loyalty will be repaid with lower premiums, however if you feel that your insurance provider no longer has your best interests at heart, it might be time to move on – no matter what time of year or at what point of your policy term you are.
What we do
New Santam 2017 TV commercial
We live in interesting times. A time of invention where our homes are controlled by smart devices, cars drive themselves, and deliveries are done by drones. It makes you wonder: in a world where things go wrong, wouldn’t you rather be with the insurer that makes it right? If you are considering switching insurers, speak to your broker, get a quote now or call us on 0860 444 444.
What we do
How and when to switch insurers
If you feel that it’s time to shop around for insurance, here’s everything you need to know about switching insurers.
What we do
Is cheap insurance the right insurance for you?
They say ‘you get what you pay for’ which is why when it comes to car and home insurance cheaper is not always better.
What we do
How to get quality, budget-friendly insurance
When times are tough, we understand that people try to save money wherever they can. But never compromise on quality insurance of your most prized possessions.
What we do
Have a safe holiday away – the checks to do before you lock up and go
The long summer holiday is the perfect time to lock up your home and go away for a well-deserved break with friends and family.
What we do
10 tips for safe online shopping in South Africa
Avoid becoming a victim of online shopping fraud with these tips.
What we do
10% Free cover for this holiday season – how it works
We know that it’s the time of year when our clients indulge in expensive gifts or acquire special household items, which is why Santam thinks ahead in offering the peace of mind of free additional cover.
What we do
Tips on avoiding fraud and scams
We often advise customers on staying safe in the real world but these days, we all have to watch out for criminals in the virtual world. So much personal information exists out there and criminals are getting smarter in the ways they manage to get to your money. We bring you tips and advice on how to avoid becoming a victim of identity theft, cybercrime and phone fraud scams.
What we do
Spring clean your insurance: we give you our top tips
Every year, your contract with your short-term insurance company is automatically renewed. More often than not, your insurance contract simply ‘ticks over’ without your having scrutinised it to check that you’re neither over-or under-insured.
What we do
Navigating insurance has never been easier
Our new-look Santam website is a easy to navigate across all devices and puts useful information at your fingertips,from finding your nearest broker to redesigned insurance calculators to help find the right insurance for you.
What we do
How ACSA’s new hand luggage restrictions may affect your insurance
The Airports Company South Africa’s (ACSA) issued new hand luggage restrictions earlier this year which may affect your insurance cover.
What we do
Load shedding: how to minimise loss and damage when the lights are out
The appliances and technological equipment in your home are some of the most expensive items you’ll ever own. Unfortunately, they are also the most sensitive to power surges.
What we do
Load shedding: here’s how to minimise your risk
As the reality of load shedding continues in South Africa , many consumers want to know exactly what their insurance cover entails.
What we do
Keep your bicycle (and yourself) safe
Whether you like ambling about on your bicycle for fun or if you’re training for the Cape Town Cycle Tour, knowing how to stay safe is the best way to enjoy your time cycling.
What we do
Beat load shedding: clever ways to charge your phone without electricity
We show you some clever ways to get around load shedding and keep your phone fully charged without the use of electricity.
What we do
Safety tips for your next road trip this holiday season
You're all packed up and getting some last-minute snacks before you hit the long road but you have a worrying feeling you've forgotten to do something important. We put together a list of a few things you'll need to remember to ensure the safety of you and your loved ones on the road this festive season.
What we do
Identity theft in South Africa: Prevention tips & advice
Identity theft is on the rise locally and internationally. With that in mind we've put together some tips on how to ensure you safeguard yourself and your family against identity theft.
What we do
What to do during a power failure
In the wake of an unexpected spate of electricity blackouts we've put together advice and tips on how to prepare for a power outage as well as what to do during a power failure.
What we do
The top emergency numbers every South African should have
We’ve put together a few tips along with the three emergency numbers we believe every South African should have to help you through most situations.
What we do
Can you afford not to have insurance good and proper?
When things go wrong, that’s when you could do with a little extra and no excuses. And that’s why Santam offers compelling rewards, benefits and services for you and your business. Plus the added advantage of knowing that you can rely on insurance good and proper, to do what it’s supposed to do, when you need it most.
What we do
How to have a safer new year
Welcome to January. A month of hopeful resolutions; optimistic gym memberships and renewals; reluctant crawls back to work and lingering regrets over saying “yes” to second helpings all holiday season.
What we do
The cost of insuring Santa Claus
If you thought you had some challenges preparing for the holiday season, spare a thought for Santa Claus. Delivering the right presents to the right children (last count 2 billion worldwide even if you discount the naughty ones) is hard work.
What we do
Holiday mode
As minds drift away from the office and into the festive season, some things get forgotten, lost and left behind. Holiday mode is great for you – but not always great for your belongings.
What we do
Travel a lot for work? Find out more about specialist travel insurance
Most people consider the standard travel insurance on their credit card to be sufficient, but when you travel frequently for work; your travel is normally booked via your company. So, should you consider specialist travel insurance? The answer is a resounding yes!
What we do
44% of holiday luggage doesn’t arrive at its destination
A lot can go wrong over the holidays. If anything happens at home, Santam Insurance clients get an extra 10% home contents cover, at no additional cost
What we do
4 ways to a simpler insurance claim process
We know that when you need to claim, you need to do it quickly and easily. That’s why we pride ourselves on our 4 quick and easy ways in which you can submit a claim at your pace, in a way that’s convenient for you. Whether it’s with a few clicks or taps of the finger, or by speaking to a real human being, we have an option that’s right for you.