for my business
for specialised risks
I want to
Insurance for specialised risks
Insurance for agriculture
Call us on
For claims related queries
Ensure you're covered with
The past few years have seen the emergence of technology trends that are affecting nearly every industry. A multitude of technology advancements and shifts are reshaping products and services. Insurers are accelerating their digital transformation significantly to focus on the customer and boost operating profit, using digital platforms and algorithms to make their processes faster and much less tedious. Getting insurance quotes is now as easy as clicking a button and managing insurance cover accomplished via a mobile app.
The Santam digital self-service platforms/suite
On our journey to providing next generation insurance, we’re continually improving our digital self-service platforms/assets to deliver greater value to our intermediaries and clients. The world as we know it has changed dramatically – from how we socialise to how we interact with our clients, intermediaries, suppliers and other stakeholders – things aren’t the way they used to be.
Technology, of course, is critical to managing this change and remaining both relevant and competitive in our market. The Santam self-service suite, available 24/7, is a fully digital, DIY solution for our intermediaries and clients to stay up to date and manage insurance matters – instantly.
The Santam Broker Portal
The improved Santam Broker Portal is designed to make life easier and simpler. Newly refreshed with a design upgrade and additional functionality, our new-look portal will enable our intermediaries to get more done and faster, so they can spend less time on the administration of clients’ policies without losing their personal relationships.
The Client App and Client Portal
In our rapidly changing world, clients expect more than ever, especially when it comes to interacting directly with service providers online and through self-service platforms. The Santam Client App and Portal gives clients access to Santam’s 24/7 emergency and value-added services. At a touch of a button, clients can:
WhatsApp claims functionality
The launch of the WhatsApp functionality is also another way that clients can reach or engage with us and get an immediate response. Via WhatsApp, clients can request policy documents anytime and anywhere. They can request:
In these ever-changing times, the Santam digital self-service platforms do just that – delivering on insurance good and proper.
If you prefer to conduct your insurance affairs from your phone or tablet via the Santam app, download it here, and link your policy. The Santam App is free to download for anyone with an Android or Apple smartphone.
By clicking accept, you agree to this, as outlined in our cookies policy.