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Contact Us
Personal Insurance
0860 444 444
Office hours: Monday to Friday 07:00-19:00, Saturday 08:00-13:00
Commercial Insurance
0860 558 003
Agriculture Insurance
0860 247 400
Policy Documents
WhatsApp us on 0860 102 001 (Click here for more info).
Compliments and Complaints:
0860 102 725 (Click here to view complaints process)
24/7 SOS claims and emergency line:
0860 505 911 / 011 853 6681
Use our WhatsApp Claims self-service or chat on:
0860 505 911 (Click here for more info).
Short-term insurance Ombudsman:
0860 726 890
General enquiries
Online options
Sandton regional office
11 Alice Lane (building 2)
Sandton
2196
Bellville head office
1 Sportica Crescent
Tyger Valley
Bellville, 7530
Namibia head office
Tenbergen Village c/o Robert Mugabe &, Julius Nyerere Street
Windhoek
Namibia
Tel: 00264-61-2928000
Report Fraud
You can choose to remain anonymous, and all information will be treated with confidentiality.
Email:
forensic.services@santam.co.za
Fraudline (SA):
0860 600 767
Fraudline (Namibia)
+27 (0) 800 002 020
WhatsApp:
076 921 3347
Postal address:
Forensic Services, PO Box 3881, Tygervalley 7536
SAICB (South African Insurance Crime Bureau):
0860 00 25 26
SMS shortcode
31640
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