Innovative solutions backed by solid industry experience

Owning your own home comes with added responsibility and careful planning, but it needn’t add stress and anxiety over protecting your property and keeping your valuables safe.

Santam has been protecting the homes and valuables of millions of South Africans since 1918 – that’s more than 100 years of industry knowledge and experience in developing innovative solutions to meet the ever-evolving needs our clients.

We continue to benchmark ourselves against industry developments and other world-class insurance providers to ensure that we remain at the forefront of key trends and value-added benefits and solutions.

Need urgent help around the house? 

Santam offers a free Home Assist service to clients. In the case of an adverse event, we’ll put you in touch with approved contractors and quality emergency repair services to help you settle back in straight away, and stress-free.

Santam’s building and home contents insurance covers the costs for household emergency repair services, and within two hours of logging a call. This is to limit further damage to your property or consequential risk, such as theft or vandalism. Our combined building and home contents cover provides for the following:

• On-site professional repair services within two hours of your call
• Quality services by accredited plumbers, electricians, glaziers, locksmiths and essential appliance service contractors
• Three incidents per renewal period, up to a maximum of R500 per incident
• Call-out fees and first hour of labour, excluding costs of parts

In the holiday spirit 

Did you know that Santam automatically increases your home contents cover by 10% during the annual festive season and national public holidays – at no additional cost to you as policyholder?

The insured home contents amount as indicated on your policy summary will automatically increase during:

• Official long weekends
• National festive holiday
• School holidays as indicated on the annual provincial school calendar