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As the link to our clients, our intermediaries remain the cornerstone of our business. Investing in these relationships and sharing our vision and ideas on doing business better is what matters most.
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VALUE OF INSURANCE
in the context of catastrophe
Touching on the devastating Santam Cape fires in 2017, the episode touches on the real value of insurance and some of the challenges associated with underinsurance. According to Santam's head of intermediated distribution, Andrew Coutts, delivering on the promise of insurance good and proper depends on personalised experience between intermediaries and their clients.
As a valued Santam intermediary, we care about your future success. Here’s all you need to know about the Santam assessment process.Learn more
Part I: Santam's Andrew Coutts talks about insurance disruptions
In an ever-connected world, Santam Insurance's head of intermediated distribution, Andrew Coutts, explains insurance disruptions. He discusses global trends (insuretech, turn-on-turn-off insurance), the role that technology plays and how this is changing the needs of consumers.Play
Part II: Santam's Andrew Coutts talks about the opportunities of Insurance Disruption
Santam Insurance’s head of intermediated distribution, Andrew Coutts, says that with a willingness to embrace change, the opportunities for intermediaries to use technology to better understand and manage the risks of individuals and businesses are endless.Play
Part III: Santam’s Andrew Coutts talks about insurance disruption
Insurance disruption is happening as a result of the client and how their needs have changed. Santam’s Andrew Coutts explains what Santam is doing - and the tools they are working on - to support intermediaries to become a more valued part of the consumer’s life.Play
Our multi-channel strategy
We are opening up our channels, watch Andrew Coutts, head of intermediated business, discuss the reasons behind our multi-channel distribution model, the benefit to intermediaries and how we differentiate us.Play
Importance of intermediaries
Andrew Coutts, head of intermediated business talk about the importance of intermediaries in the age of technology and what we are doing to ensure sustainability of this channel.Play
Why everyone needs cyber insurance
Cyber theft can be devastating. Avoid becoming a victim by knowing these key facts.Play
Developing and creating access for black intermediaries into the short-term insurance industry gives us the opportunity to influence the transformation of this sector positivelyLearn more
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Santam shares the latest news and great perspectives on everything from treating customers fairly to better risk management for your clients.