Santam’s board of directors provides ethical and effective leadership through high standards of ethical values and business integrity, while recognising the company’s responsibility to conduct its affairs with responsibility and fairness, safeguarding the interests of all stakeholders. The board views corporate governance as being concerned with structure and process, and also with ethical consciousness and conduct. The board is accountable to stakeholders and is ultimately responsible for the implementation of sound corporate governance practices throughout the group. Santam regularly reviews its governance structures and processes to reflect best practice and to facilitate effective leadership, corporate citizenship and sustainability, thereby supporting the group’s business strategy.