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Santam, South Africa’s largest general insurer, today announced its 2019 Broker Award winners.The 2019 Broker Award winners in the respective categories are:
The insurer took the difficult decision in March to cancel its annual Broker Award sessions because of COVID-19. The sessions are an annual highlight on its Intermediated Business calendar and normally take place from March to May in many cities and towns across the country.
Andrew Coutts, Head: Intermediated Business at Santam, says while they are disappointed that they are unable to engage with brokers in person this year, they are pleased they are able to recognise intermediary distinction in a different way. “We are confident the new format of the recognition still enables us to acknowledge excellence, and to say thank you to intermediaries for the support and value they add to our business.”
Coutts explains that throughout Santam’s 102 years of offering insurance good and proper, the intermediary role has remained crucial. “Now, more than ever, in this time of business unusual that requires rapid adjustment to uncertainty, your expertise and advice continue to transform the lives of clients and their businesses.”
As in previous years, the insurer recognises excellence in PL, CL, Agri and National Brokers. Each winner will still receive a framed certificate of merit as recognition of achievement.
“Intermediaries have, over the years, cemented the pivotal role they play for insurers and clients. During this new business normal our businesses require shrewd adaptation and an unwavering commitment to service excellence and client value. Now is the time to maintain a positive approach and find the opportunity in the chaos and uncertainty. Thank you for your commitment to Santam and for navigating this journey with us,” concludes Coutts.
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