Safeguarding your business this holiday season

3 min read 18 November 2021

Proactive risk management is non-negotiable for any business owner, but more so as the end of year approaches and businesses get ready to close shop for the holidays. It is imperative that owners do as much as they can to safeguard their operations while they are away.

Sean Harper from Santam’s Risk Survey Department says, “The best thing businesses can do is to ensure that they have proper maintenance programmes in place, to ensure they catch the bulk of what could go wrong before it does. In that way, you minimise the risk of having insurance-related difficulties should any eventualities occur.” These plans should not only include things that need to be repaired or replaced, but also include servicing and maintenance of fire protections, as well as the weekly, monthly, half yearly, and annual checks and maintenance requirements.

To help businesses mitigate their festive season risks as much as possible, here’s a checklist to ‘tick off’ before going on holiday.  

Check Up On It:

It is always a good idea to have someone come in periodically to make sure that everything is in order. According to Harper, that person should have a documented plan and a checklist that includes the following things:

Thanks to the Internet of Things, there are many smart devices that could also provide some forewarning in case things go south. For example, something as simple as a water flow detector, which will automatically shut off the water if a flow is sensed, and then send you a notification. In the long run, many smart devices are relatively cheap and easily integrated into Google. They also allow you to control them from anywhere with Wi-Fi, which means you can keep an eye on things while you are away.

Always Have A Plan:

The most important thing is to have a plan. All the checklists and smart devices in the world are only good if you have the necessary plans in place to benefit from them.

Harper concludes, “Documenting your maintenance plan and doing monthly inspections to see what needs to be added to the list is key. This only works if this is a living document.  All too often business owners start this but get so caught up in day-to-day affairs that they forget to keep it going until it’s too late. Setting time aside and sticking to the routine will help to identify issues before they cost a fortune to repair or fail to activate when needed. Ensuring insurance is up-to-date should be a critical part of the checklist.”