Insurance:
for me
for my business
for specialised risks
for agriculture
About us
Contact us
Back
Products
I want to
Insurance for specialised risks
Insurance for agriculture
Santam group
Investor relations
Join us
Call us on
or
For claims related queries
Log in
Santam, South Africa’s largest short-term insurer, has recently received media enquiries concerning the heavy rains and adverse weather conditions that have impacted parts of Johannesburg over the last few days. Santam wishes to confirm that the insurer has received reports of damage to policyholders in areas such as the Johannesburg CBD, Sandton, Midrand, as well as parts of Soweto.
"Because of the nature of a claims process, it is too early to quantify the extent of the damage or how much claims could possibly amount to. What we do know however is that the frequency and severity of extreme weather events is increasing, and we would advise policyholders in affected areas to take precautions where possible. We have activated our Catastrophe Claims Management protocols. Our first step on the hail damaged vehicles, for example, is to conduct triage on all the incoming hail damage claims to ensure that we prioritise repairs on vehicles rendered non-drivable and non-roadworthy due to damaged windscreens and lamps" said Fanus Coetzee, Santam’s Executive Head of Claims.
“We have deployed rapid response teams to the affected areas and are assisting affected clients to deal with the aftermath of the hailstorm. Santam clients seeking assistance with processing any claim can call the following number 0860 505 911 or register via the link https://client.santam.co.za,” he added.
In view of the continued hailstorm weather conditions predicted for parts of the Gauteng province, Santam advises that South Africans should adhere to the following safety tips:
Road use tips:
Property tips:
We use cookies and similar technologies to help personalise content, tailor and measure ads and provide a better experience. By clicking accept, you agree to this, as outlined in our cookies policy.