Stay vigilant. Santam has been made aware of a malicious e-mail instructing policyholders to claim a refund within 24-72 hours. This is a scam, Santam will only communicate through their broker or official channels. Learn more.

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Embracing Growth, Resilience, and Innovation in 2025

As we begin the second quarter of 2025, it's a great time to reflect on our progress and prepare for the opportunities and challenges ahead. In today's dynamic world, a proactive approach is crucial.

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Building Resilience Against Climate Change

Climate change is bringing more unpredictable weather and increased risks. We need to ensure our homes and businesses are adequately covered. We as insurers must educate everyone about these evolving risks. By raising awareness and encouraging proactive change, we can collectively navigate this new landscape.

Climate change and resilience
Safe and secure

Santam expands its dynamic damage detection mobile application to other provinces

Santam is excited to expand its Dynamic Damage Detection mobile application reach, which launched last year from Gauteng to selected Motor Body Repairers (MBRs) in the Western Cape, as well as a limited number of MBRs in other provinces.

Important Updates: Changes to Our Privacy Notice & Marketing Consent

At Santam, your privacy is important to us. We have updated our Privacy Notice and marketing consent process to further enhance the security of your personal information and provide clearer details on how we use it.

Privacy Notice Marketing Consent
Privacy Notice

Earn with #Chommie

Refer today and reap the rewards with our #Chommie Referral Program! Simply refer your friends and family to Santam when you complete our VOX survey after engaging with our contact centre team and stand a chance to earn a R500 Takealot voucher. By helping us enhance your experience, we’ll reward you for your feedback. A win-win you don’t want to miss out!

Win VIP Double Tickets to the MetroFM Awards!

Take pride in your firsts and let us help you make memories at the 2025 MetroFM Music Awards. For the second year in a row, we are proud to sponsor the Best New Artist category, and excited to give one lucky client a chance to join the celebration! Enter to win a VIP double ticket and experience the awards like never before. Enter now and don’t miss out!

MetroFM Awards
Metrofm Awards

Thinking of starting a business? SmartSME might be the right solution for you

Whether you're dreaming of starting a business or already running one – understanding how our tailored SmartSME insurance solution can help small businesses could be valuable to you.

Explore Our Convenient Self-Service Options

As part of our commitment to making your experience as seamless and convenient as possible, we offer a range of self-service options to help you manage your account, access important information, and get support whenever you need it.

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Manage your insurance cover with our client portal

Profile management & claims tracking

• Profile information and updates • Claims registration and tracking

SOS services and policy management

• SOS services • Policy schedule • Renewal notices

Help desk & tools support

• Help desk • Santam card • Calculators

Archived client newsletters
2023
Q4 December edition
2024
Q1 April edition

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