Important Updates: Changes to Our Privacy Notice & Marketing Consent

At Santam, your privacy is important to us. We have updated our Privacy Notice and marketing consent process to further enhance the security of your personal information and provide clearer details on how we use it.

What’s New?
We have updated our Privacy Notice to better explain how we collect, use, protect, and store your personal information. These changes also help us stay compliant with the Protection of Personal Information Act (POPIA) and other privacy laws.

• Clearer Info on Your Personal Data
  We have made it easier for you to understand what information we collect and how we use it. Personal information is now clearly defined as any data that can identify you or, where applicable, a business.
• More Transparency About How We Handle Your Data
  We have made it simpler to understand how we manage your personal information across our website, apps, products, and services.

How You Can Manage Your Marketing Preferences
One big change is that you now have more control over your marketing preferences. If you want to adjust how you hear from us about marketing, just go to the ‘Marketing Consent’ section under Settings in your Client Portal. You can also contact our Client Engagement Centre at 0860 444 444 or email us at insure@santam.co.za.

To read our updated Privacy Notice click here.