Key data about us

Key data about us Full integrated report

Who we are and what we do

Santam is a leading multinational general insurance group in South Africa that writes insurance business predominantly in Africa, India, Southeast Asia, as well as other emerging markets.

Santam has a market share of more than 22% in South Africa.

Our strengths remain our diversified footprint, capital strength, recognised brand, technical expertise and our ability to grow business flows outside of South Africa. Read more

Reporting frameworks, guidelines & standards

For 100 years, we’ve been in the business of protecting South Africa’s most important assets and valuables.

From day one, we’ve looked beyond the facts in front of us and thought about the lives that lie behind them. It’s this thinking that separated us back then. It continues to separate us from the rest now, and is what will separate us, always.

Two world wars, the Great Depression, the first man on the moon, the first heart transplant, hurricanes Katrina and Harvey, industrial and digital revolutions, and the rise of our international icon – Madiba.

We’ve been there through it all, always there providing the nation with an unwavering commitment that’s stood the test of time, trust delivered through excellence and uncompromised integrity. It’s why when things go wrong, our clients know they’re with the insurer that’s always there to make it right. It’s what helped us become South Africa’s leading short-term insurer.

An insurer that’s invested in its people, its intermediaries, business partners, its country and the continent. Always striving to innovate, improve and do things the good and proper way.

Approval

For 100 years, we’ve been in the business of protecting South Africa’s most important assets and valuables.

From day one, we’ve looked beyond the facts in front of us and thought about the lives that lie behind them. It’s this thinking that separated us back then. It continues to separate us from the rest now, and is what will separate us, always.

Two world wars, the Great Depression, the first man on the moon, the first heart transplant, hurricanes Katrina and Harvey, industrial and digital revolutions, and the rise of our international icon – Madiba.

Tips for our readers

There is a glossary of insurance and financial terms, as well as abbreviations available here.

Santam’s performance over the long term (a period of seven years), according to key performance indicators, more information available here.

Please share your experience of reading this report, email us on: investor.relations@santam.co.za

We’ve been there through it all, always there providing the nation with an unwavering commitment that’s stood the test of time, trust delivered through excellence and uncompromised integrity. It’s why when things go wrong, our clients know they’re with the insurer that’s always there to make it right. It’s what helped us become South Africa’s leading short-term insurer.

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Content assurance

Santam’s 2017 integrated report is the result of combined material input from business units reporting on their activities and achievements. PricewaterhouseCoopers Inc. (PwC) provided assurance of the summary consolidated financial statements. PwC reviewed our annual ClimateWise report as part of the ClimateWise assurance process and Ernst & Young (EY) provided assurance on carbon emission data through Sanlam’s participation in the Carbon Disclosure Project (CDP). Data relating to BBBEE was verified by AQRate.

Non-financial indicators were reviewed by an internal process that includes approval by the executive committee.

A critical element of the financial services system

We’ve been there through it all, always there providing the nation with an unwavering commitment that’s stood the test of time, trust delivered through excellence and uncompromised integrity. It’s why when things go wrong, our clients know they’re with the insurer that’s always there to make it right.

It’s what helped us become South Africa’s leading short-term insurer.

Full integrated report

The Santam business portfolio: Our business portfolio

Santam’s five business units are: Santam Commercial and Personal, Santam Specialist, MiWay, Santam re and Santam Emerging Markets Investments

Approval

There is a glossary of insurance and financial terms, as well as abbreviations available here.

Santam’s performance over the long term (a period of seven years), according to key performance indicators, more information available here.

We’ve been there through it all, always there providing the nation with an unwavering commitment that’s stood the test of time, trust delivered through excellence and uncompromised integrity. It’s why when things go wrong, our clients know they’re with the insurer that’s always there to make it right. It’s what helped us become South Africa’s leading short-term insurer.