Message from the CEO: COVID-19 relief initiatives

We are absolutely committed to playing our part to help alleviate some of the devastating impacts of this virus. We are listening to our clients, monitoring the impact of this pandemic, and where we are able to provide additional assistance, we will do so in a fair and responsible manner. As a proudly South African business, we are dedicated to helping our fellow compatriots by implementing real solutions that make a tangible impact on peoples’ lives.

Impact of COVID-19 (Operational update to securityholders following the Santam Board Meeting held on 3 June 2020)
3 June 2020

The business responded rapidly to the changing circumstances caused by the global coronavirus pandemic and the consequent lockdown enforced from midnight 26 March 2020. We successfully continued to service our policyholders and intermediaries during this crisis, while ensuring the safety of our employees. Read more

Santam refunds 20% of vehicle premiums to assist financially strained clients
21 April 2020 

Following the extension of the national lockdown and the continued financial strain that clients are experiencing, Santam today announced it will refund 20% of motor premiums paid in April for all its personal lines and commercial lines clients. This equates to R155 million and will bring the Group’s collective COVID-19 relief efforts to R400 million. Read more

Santam group commits R200-million in relief initiatives to lessen COVID-19 impact
1 April 2020

The Santam Group, South Africa’s largest general insurer today announced that it would make R200-million available as COVID-19 relief to help clients, intermediaries, suppliers, and contribute to the Government’s Solidarity Fund.  The Santam Group effort will also be aimed at flattening the Coronavirus curve through additional Corporate Social Investment (CSI) initiatives and assisting its employees to deal with the impact of the pandemic. Read more

SENS announcement: Operational update : COVID-19
30 March 2020 

Read more on how Santam group are dealing with the operational impact.