Why choose Santam Heavy Haulage insurance

Industry expertise

Our underwriting team understands the long-haul transportation sector inside out. We continuously expand and adapt our offerings as our clients’ needs grow and change. We offer unparalleled industry expertise, professional guidance, and innovative approaches to help clients manage their risk.

 Claims paying capability

Losses may be stressful, but we believe the claims experience doesn’t have to be. When the losses occur, you want to have peace of mind knowing that you are with the heavy haulage insurer that has the financial and capital strength to settle your claim. An insurer that makes it as easy as possible for you to submit and resolve your claim – and get your business back to the position it was before the unfortunate event.

World-class claims experience

We offer a first-class claims service, with efficient and effective claims handling. Our in-house claims professionals will work hard to achieve the best outcome for our clients. We’re dedicated to making the process, timelines and expectations clear for you from the minute you report your claim with us. Our goal is to get you up and running again quickly after an unexpected incident.

Quick turnaround times

In an industry where time is money, we understand the need for quick responses. We offer fast turnaround times on quotation requests, with 80% of them being completed within eight hours. We also offer a first-class claims service with efficient and effective claims handling.

Long term partnerships

We work closely with our clients to understand the risks they face and customise risk management solutions to suit their needs. Through our risk management services, we work with intermediaries to help our clients reduce the likelihood of filing a claim. Ours is a win-win partnership.