Help and FAQ's

Direct

Tel: 0860 444 444

E-mail: insure@santam.co.za

Claims and Emergency Services

Tel: 0860 505 911

Which types of vehicles can opt for distance-based insurance?

Car, light delivery and motorhome vehicles can opt for this option.

Is this option available on all cover types?

The option is available for comprehensive cover only.

Will the starting Odometer reading be verified in any way?

The onus is on the client, who will have to provide the odometer reading after receiving a link from Santam to do so. This information will only be verified by the Santam claims assessor at claims stage.

Will the client be able to change the kilometre-band at any time?

Circumstances change, you are able to increase or decrease the original limit.

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