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Santam CashBack

This is freedom.

Stay claim-free and earn 10% cash back. Real money, back in your pocket.

Because protecting what matters should reward you too.

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Stay claim-Free

Get rewarded with built-in cash back over time

Pay On Time

Stay covered by keeping your policy active, it’s all you need to qualify

Earn 10% Back

Get 10% of your premiums back after your cycle ends

Introducing Santam CashBack!

Rewarding your smart choices, every step of the way.

Family standing together outdoors in a garden setting.

With Santam CashBack, you earn 10% back after 3 claim free years on a range of qualifying products.

Enjoy a simple, transparent benefit with no hidden rules or surprises.

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How Santam CashBack works
  1. STEP

    Your journey starts automatically

    1

    STEP 1

    Once you’re covered with a qualifying Santam insurance product, you’re automatically enrolled to earn a cash back. No sign-up needed.

  2. STEP

    Your first cycle: 3 years

    2

    STEP 2

    Your cash back journey begins with a 3-year cycle (36 months), where you build toward your first reward.

  3. STEP

    Stay claim-free

    3

    STEP 3

    Remain claim-free during your cycle and earn 10% back on your qualifying premiums.

  4. STEP

    Earn every year after

    4

    STEP 4

    After your first payout, your cash back becomes annual. Giving you rewards year after year.

How Santam CashBack works

STEP

Your journey starts automatically

1

STEP 1

Once you’re covered with a qualifying Santam insurance product, you’re automatically enrolled to earn a cash back. No sign-up needed.

STEP

Your first cycle: 3 years

2

STEP 2

Your cash back journey begins with a 3-year cycle (36 months), where you build toward your first reward.

STEP

Stay claim-free

3

STEP 3

Remain claim-free during your cycle and earn 10% back on your qualifying premiums.

STEP

Earn every year after

4

STEP 4

After your first payout, your cash back becomes annual. Giving you rewards year after year.

What are the qualifying products

A wide range of Santam products qualify for cash back. 
Check your policy schedule to confirm your eligibility.

Car insurance

Stay protected on the road while earning cash back for safe driving

Learn more

Motorcycle insurance

Enjoy the freedom of riding with cover that rewards you

Learn more

Building insurance

Protect your home’s structure and get rewarded when you don’t claim

Learn more

All risk insurance

Cover your valuable belongings on the go and earn for keeping safe

Learn more

Household insurance

Protect your home’s contents and earn cash back

Learn more

Bicycle insurance

Ride with confidence, protected and rewarded

Learn more

Trailers and caravan

Travel with peace of mind and earn when adventures remain claim-free

Learn more

What are the qualifying products

A wide range of Santam products qualify for cash back. 
Check your policy schedule to confirm your eligibility.

Car insurance

Stay protected on the road while earning cash back for safe driving

Motorcycle insurance

Enjoy the freedom of riding with cover that rewards you

Building insurance

Protect your home’s structure and get rewarded when you don’t claim

All risk insurance

Cover your valuable belongings on the go and earn for keeping safe

Household insurance

Protect your home’s contents and earn cash back

Bicycle insurance

Ride with confidence, protected and rewarded

Trailers and caravan

Travel with peace of mind and earn when adventures remain claim-free

Your Santam CashBack cycle, explained simply.

Your Santam CashBack cycle starts automatically from your policy start date when you purchase a qualifying Santam products.

  1. First Cycle — 36 Months

    Your first cycle runs for 36 consecutive months. Stay claim-free and pay premiums in full and on time throughout this 3-year period to earn 10% Santam CashBack.

  2. Annual Cycles Thereafter

    After successfully completing your first 3-year cycle, your Santam CashBack switches to an annual 12-month cycle. The same rules apply.

  3. Payout 30 Days After Cycle

    Your Santam CashBack payment is made approximately 30 days after the end of each qualifying cycle. Simple and automatic.

  4. If You Claim — A New Cycle Begins

    If you submit a qualifying claim, your current cycle ends immediately. A new 3-year cycle begins from the first day of the following month.

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Your Santam CashBack cycle, explained simply.

Your Santam CashBack cycle starts automatically from your policy start date when you purchase a qualifying Santam products.

  1. First Cycle — 36 Months

    Your first cycle runs for 36 consecutive months. Stay claim-free and pay premiums in full and on time throughout this 3-year period to earn 10% Santam CashBack.

  2. Annual Cycles Thereafter

    After successfully completing your first 3-year cycle, your Santam CashBack switches to an annual 12-month cycle. The same rules apply.

  3. Payout 30 Days After Cycle

    Your Santam CashBack payment is made approximately 30 days after the end of each qualifying cycle. Simple and automatic.

  4. If You Claim — A New Cycle Begins

    If you submit a qualifying claim, your current cycle ends immediately. A new 3-year cycle begins from the first day of the following month.

Does your claim reset your cycle?

Not all claims are equal. Some claims reset your Santam CashBack cycle others don't. Here's what you need to know.

Resets your cycle

Claim category: Geyser

Replacement

Claim category: Windscreen

Full replacement

Claim category: Roadside assistance

Claim category: Hole-in-one

Does not reset your cycle

Claim category: Geyser

Maintenance only

Claim category: Windscreen

Chip or crack repair

Claim category: Roadside assistance

Never resets

Claim category: Hole-in-one

Never resets

Frequently Asked Questions

Everything you need to know about Santam CashBack. View the Terms & Conditions or browse all FAQs.

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How will my payout be paid?

Your Santam CashBack payout is scheduled to be paid approximately 30 days after your cash back rewards benefit cycle ends.

What happens if I cancel my policy?

If your Santam policy is cancelled for whatever reason, for example due to dishonesty or fraud you will permanently lose your Santam CashBack rewards benefit payout.

Where can I find my Santam CashBack reward benefit information?

Once the cash back reward benefit is implemented, statements will be available through our digital channels and will reflect your cash back reward benefit details from the start of participation. You can view and download your cash back reward benefit statement through the following channels: • Santam Client Portal • Santam Broker Portal • WhatsApp • Your broker

What happens if I miss a premium?

If your debit order fails, we will attempt to collect it with the next month's debit order. Any payment received will go towards the oldest outstanding premium. If no premiums are collected in the second month, your cover ends on the last day of the month we received payment for. A gap in cover will reset your cash back reward benefit cycle and delay your projected payout date.

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Receive your rewards letter on WhatsApp

  • Self service on WhatsApp
  • Chat to us on WhatsApp
  • Manage your policy online

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Download on the

App Store

Receive your rewards letter on WhatsApp

  • Self service on WhatsApp
  • Chat to us on WhatsApp
  • Manage your policy online

GET IN ON

Google Play

Download on the

App Store

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