Emergency medical assistance

When a medical crisis occurs, you need the right assistance and you need it quickly. Our emergency medical assistance service offers appropriate assistance, including emergency evacuation and transportation.

Services include:

24-hour emergency advice and assistance call centre

Immediate dispatch of emergency medical services to provide life-saving assistance

Emergency transportation by air or road ambulance

Following an incident, your children are transported to a place of safety if required

Access to non-emergency medical transportation for your own cost

Referrals to doctors and medical facilities

The relaying of information to a family member or acquaintance

Unlimited telephonic trauma counselling

Repatriation to an appropriate facility in your area of residence after an incident