Summary of services / cover

This is merely a summary of the different services/cover. Please consult the product wording or contact Europ Assistance for the full details regarding the services, cover, exceptions and limitations.

Personal Health Emergency Medical Services Legal Assist Crisis Line
Audio health library Medical information over the phone General legal advice (free initial 30- minute consultation – if necessary) Attack
Emergency medical advice Appropriate emergency transportation and evacuation (by air or road) Labour law advice Hijack
Symptom assessment Referrals to doctors/facilities Motor accident advice Housebreaking
General health information Emergency message transmission Road Accident Fund (assist in completing relevant documentation) Theft
Drug database Guaranteed hospital admission (R 5 000 maximum Attorney referral services Fire
Poison database Arrangements for compassionate visit by a family member Standard legal documentation (will and testament, letter of demand, domestic employment agreement Medical emergencies
Health counselling (HIV/Aids, cancer, addiction, stress and trauma) Arrangements for the escorted return of minors after an accident Extensive legal information database Trauma counselling
  Repatriation of mortal remains after a fatal accident Advisory board quality control (control of quality of services provided) Monitoring of caller’s movements when requested