Contact Us

Personal Insurance
0860 444 444

Office hours: Monday to Friday 07:00-19:00, Saturday 08:00-13:00

Commercial Insurance
0860 558 003

Agriculture Insurance
0860 247 400

Policy Documents
WhatsApp us on 0860 102 001 (Click here for more info).

Compliments and Complaints:
0860 102 725 (Click here to view complaints process)

24/7 SOS claims and emergency line:
0860 505 911 / 011 853 6681

Use our WhatsApp Claims self-service or chat on:
0860 505 911 (Click here for more info).

Short-term insurance Ombudsman:
0860 726 890

General enquiries

Online options

Bellville head office

1 Sportica Crescent
Tyger Valley
Bellville, 7530

Sandton regional office

11 Alice Lane (building 2)
Sandton
2196

Namibia head office

Nr 1 Ausspann Platz Complex
Dr. Agostinho Neto Road
Ausspannplatz, Windhoek
Tel: 00264-61-2928000

Report Fraud

You can choose to remain anonymous, and all information will be treated with confidentiality.

Email:
forensic.services@santam.co.za

Fraudline (SA):
0860 600 767

Fraudline (Namibia)
+27 (0) 800 002 020

WhatsApp:
076 921 3347

Postal address:
Forensic Services, PO Box 3881, Tygervalley 7536

SAICB (South African Insurance Crime Bureau):
0860 00 25 26

SMS shortcode
31640