Corporate News
Corporate News
Risks facing financial institutions
Despite being in the business of risk mitigation, insurance firms themselves are often subject to risk in the form of insurance crime.
Corporate News
Santam strengthens digital footprint with 100% buyout of insurtech trailblazer, JaSure
Santam is enhancing its digital offering, with the announcement that it is increasing its interest in insurance technology (insurtech) company JaSure by acquiring the remaining 49% shareholding.
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Modernising analytics in insurance: How Santam is changing its playbook
Insurance has been a fertile proving ground for analytics over many years. Underwriters have long used models to improve forecasting and predictions.
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Santam ranked 18th in the South African Top Employer 2022
Santam, has for the sixth consecutive year, been certified as a Top Employer (TE) in South Africa by the Top Employers Institute, the global authority on recognising excellence in people practices.
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Raining on Climate Change’s Parade
From the Caribbean to the Far East, the increasing intensity of extreme weather events has once again thrust climate change to the forefront of public discussion.
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How do brokers outperform direct insurers in this new risk-rife world?
Intermediaries are perfectly positioned to become risk advisers and help make the cost of insurance sustainable, while creating true peace of mind for clients.
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Santam proudly announces 2020 Intermediary awards winners
As in previous years, the insurer recognises excellence in PL, CL, Agri and National Brokers.
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Santam Insurance Barometer reveals rapidly evolving risks in South Africa
Santam has released its 2020/2021 Insurance Barometer report on insurance trends,
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Santam has paid R1,6bn for contingent business interruption claims
Santam, is making good progress in handling contingent business interruption (CBI) claims and has made payments to approximately 60% of policyholders that have submitted claims.
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Intermediaries best positioned to capitalise on a growing risk environment
Santam is concerned for the intermediaries who seek to provide value based purely on price, but argue the future for the risk-and-advice intermediary is bright.
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Winning at company culture despite Covid-19
It’s no secret that COVID-19 has completely changed our world of work. A larger emphasis on social distancing, workplace transformation, digitalisation, employee experience, and building a culture for a future world of work is becoming more and more essential.
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Digital trends in the insurance industry
The Covid-19 pandemic has ushered in ample opportunities by accelerating the digital transition of tasks that were once considered mundane.
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Climate change is not just an environmental concern. Financial institutions play a role, too
Financial institutions, including those in the insurance industry, have had to develop and adapt their products and services over the years to suit the ever-changing lifestyles of humans.
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Santam recognised as a top employer in SA for the 5th year running
Santam has been officially recognised by the Top Employers Institute as a Top Employer 2021 for excellence in employee conditions. This is the fifth consecutive year that Santam has achieved this accolade.
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Russell Myers retires after 14 years as CEO of Mirabilis engineering underwriting managers
Santam announced that CEO Russell Myers will retire at the end of June 2021. Curt Meyer, currently Chief Operating Officer, has been appointed to the position, effective 1 January 2021.
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The Intermediary: adding value beyond price
Santam, who has been in the business of insurance for more than 100 years, believes that while there is a place for direct-to-consumer, the value an intermediary provides is second to none.
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Santam has now paid out R870 million in relief to hospitality and retail services
Santam has paid out R870-million in just over three weeks to the hospitality, leisure and non-essential retail services industries.
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Santam group concludes nationwide PPE donation with delivery to special needs schools in Witbank
Santam concluded its nationwide donation of personal protective equipment (PPE) to Special Needs Schools when they handed over 40 disinfecting equipment kits to Minister of Basic Education Angie Motshekga.
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Santam swiftly pays over R500 million to contingent business interruption policyholders
Santam has to date paid out R506 million of the R1 billion allocated for urgent relief to policyholders in the hospitality, leisure and non-essential retail services industries who have Contingent Business Interruption (CBI) extension in their policy cover.
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Intermediaries retain their edge on robo-colleagues
COVID-19 has forced many industries to integrate digital practices and this could prove to be the best training ground to help evolve the intermediary industry.
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Santam commits R1 billion in relief to contingent business interruption clients
Hospitality, leisure and non-essential retail services industries to receive substantial financial payments from Santam.
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Santam proudly announces 2019 Broker award winners
Santam, South Africa’s largest general insurer, today announced its 2019 Broker Award winners.
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Re-inventing your value proposition in the new normal
Intermediaries have a pivotal role to play in terms of being a reliable resource to clients during this time. That requires shrewd adaptation, so service levels never falter.
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Supporting South African innovation that saves lives
Santam is committed to supporting South African innovation that can save lives and protect our healthcare providers against COVID-19.
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Santam refunds 20% of vehicle premiums to assist financially strained clients
Following the extension of the national lockdown and the continued financial strain that clients are experiencing, Santam today announced it will refund 20% of motor premiums paid in April for all its personal lines and commercial lines clients.
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Santam group commits R200-million in relief initiatives to lessen COVID-19 impact
The Santam Group, South Africa’s largest general insurer today announced that it would make R200-million available as COVID-19 relief to help clients, intermediaries, suppliers, and contribute to the Government’s Solidarity Fund.
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Who assumes responsibility for a child at school?
Over the past few weeks media headlines have been filled with harrowing stories of tragedies across the country affecting learners at schools.
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Great customer expectations call for an insurance evolution
Deloitte ‘A demanding future’ report predicts that four trends will define insurance in 2020: the customer, ‘a new roadmap’, partnerships and digital disruption.
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5 ways Santam helps intermediaries get CPD savvy
Recently, the Financial Services Conduct Authority (FSCA) released amendments to Continuing Professional Development (CPD) hours.
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Santam recognised as top employer in SA award for the 4th year running
Santam has been officially recognised by the Top Employers Institute as a Top Employer 2020 for excellence in employee conditions.
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Santam launches first SA short-term insurance barometer
A study by Santam, the country’s largest short-term insurer, has revealed the majority of corporates and consumers polled in a landmark survey on insurance trends see the challenging economy as the biggest risk in South Africa over the next two years, followed by political unrest and social change risk.
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13 young artists win 56th annual art competition
Santam’s Child Art Project is honoured to announce the creative winners of its 56th annual art competition.
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Santam partners with SA-born Hollywood actress in new ad campaign
Santam, South Africa’s largest short-term insurer, has partnered with Lesley-Ann Brandt, Hollywood-based, South African-born actress for the creation of a new television commercial for the insurance company.
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Knysna Fires of 2017: Santam releases independent disaster report
An in-depth authoritative and independent report, commissioned by short-term insurer Santam ,into the devastating fires that struck the Knysna area in June 2017 has found that the risk of so-called ‘mega-fires’ recurring in South Africa remains high.
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Good corporate governance is a way of life for SAMBRA winner
At no point in corporate history have ethics and good corporate governance been more important. With the online marketplace operating across global borders, online reviews and digital word-of-mouth are either building brands or knocking them down. Companies with a strong commitment to doing the right thing are coming out on top.
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Santam donates R1, 2 million for KwaZulu-Natal, Eastern Cape flood relief efforts
Santam, South Africa’s largest general insurer, has donated R1, 2 million towards relief efforts, following the devastating floods that have caused loss of life and overwhelming damage to parts of Kwazulu-Natal and the Eastern Cape.
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Santam gives hope to drought stricken Sutherland community
The ongoing drought in Sutherland in the Northern Cape has caused a devastating decline in the sheep breeding population and placed the town’s economy under tremendous strain.
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Globalisation 4.0: time to look ahead and proactively anticipate risks
By Lizé Lambrechts, CEO Santam - The Fourth Industrial Revolution age is beginning to shape how businesses function and leaders need to examine how society and business should fundamentally and structurally adapt in line with today’s vastly changed world. The reality is society is facing more risks today than a few years ago, from security of information to the impact of artificial intelligence (AI) – aka the intelligence shown by machines – on jobs.
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Santam posts solid 2018 annual results
Santam - South Africa’s largest general insurer – has once again delivered strong annual results that show a solid 9.2% underwriting margin, which outstripped the group’s target range of 4% to 8%, and a 7% gross written premium growth for the conventional insurance business.
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Santam to list on A2X exchange
Santam Limited (Share code: SNT), South Africa’s largest general insurer, will effect a secondary listing of its shares, on the A2X Markets exchange. Its shares will be available to trade on A2X from 1 February 2019.
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Protect your business from silly season risks
No business wants to experience downtime in the busiest weeks of the year. Santam, the Top Business Insurer in the 2018 Sunday Times Top Brands Survey, has top tips for companies to combat festive season risks.
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Santam voted top business insurer in Sunday Times Top Brands Survey 2018
The results of the annual Sunday Times Top Brands Survey 2018 were revealed at an awards ceremony last night. Santam was named the top performer in the business category for short-term insurers.
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Santam donates fire detection devices to informal settlements
Santam, South Africa’s largest general insurer, is heeding the plight of informal settlement dwellers, with the announcement that it will install 500 smoke detection devices at the Khayelitsha informal settlement recently devastated by an inferno and other fire hotspots.
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Reducing disasters one munipality at a time
Disasters can strike anywhere and at any time. In September 2017, the world saw Hurricane Maria, which struck Puerto Rico and left more than 4 600 people dead.
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5 insurance hacks to be more money smart
Have you been smarter with your money this week? As the inaugural Money Smart Week South Africa (MSWSA) draws to a close (8-12 October), following a series of informative talks and workshops across Mamelodi, Tembisa, Alexandra and Soweto, now’s the optimal time to reflect on all money matters.
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Santam certified as Top Employer in SA for the third year running
Santam, the country’s largest general insurer, has for the third consecutive year been certified as a Top Employer in South Africa by the Top Employers Institute, the global human resource excellence certification company.
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Women in finance talk industry transformation
SA’s financial services sector is one of the industries in the spotlight for slow transformation. But it’s by no means alone. In SA, one in five businesses still does not have women in senior roles. And only 2.2% of JSE-listed companies are led by a female CEO.
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4x4 epic adventures – enthusiasts must be mindful of the risks
Many 4x4 enthusiasts will agree that South and Southern Africa have an off-road culture unlike anywhere else in the world.
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Young creative artists win at art competition
Developing a notion of art as a valuable aspect of human development
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Vusi Khanyile appointed chairman of Santam board
The Board of Santam, South Africa’s largest general insurer, is pleased to announce the appointment of Vusumuzi (Vusi) Phillip Khanyile as its chairperson with effect from 1 July 2018.
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Santam invests millions in training and skills development
In an effort to increase the availability of scarce and critical skills in the financial services sector, Santam, South Africa’s largest general insurer, today announced the establishment of a Skills Development Academy.
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South Africa to host inaugural event to strengthen African insurance industry’s contribution to sustainable development
The United Nations and Santam, South Africa’s largest general insurer, will co-host this month the first African conference of UN Environment’s Principles for Sustainable Insurance Initiative (PSI).
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Steve Murphy appointed as Head of Santam Reinsurance
Santam, South Africa’s largest general insurer, is pleased to announce that Steve Murphy has been appointed as Head of Santam Reinsurance with effect from 1 April 2018.
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Water rationing and its impact on insured events
As a responsible corporate citizen and South Africa’s largest insurer Santam has had to consider the impact of the drought and current water restrictions implemented by the Western Cape authorities on consumers, our clients and our business.
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Hope amidst the ashes: Knysna fire stories
Book featuring local photography and heroic stories to raise funds for local fire relief efforts
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Partnership continues to empower vulnerable communities
Contribution to Sedibeng District Municipality (Gauteng) part of national initiative to increase the responsiveness and capacity to mitigate fire and flood risks in 53 local municipalities
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Hail storms, tornadoes and flooding
Large parts of South Africa have been ravaged by hail storms, a few tornadoes and heavy rain which caused flooding and extensive property damage in the past week. South Africa’s largest insurer Santam today announced that it was still assisting clients with claims arising from these events.
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Santam certified as Top Employer in SA for the second year running
Transformation commitments, talent development programmes, employee engagement and an enabling, transparent culture have led to Santam being awarded the Top Employers South Africa 2018 certification by the Top Employers Institute. This institute acknowledges the top employers around the world that champion excellence in the conditions they provide for their people, with enabling environments that foster growth and progression.
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Sasria joins Santam to empower municipalities
Sasria has signed an agreement with leading short-term insurer, Santam to join their Partnership for Risk and Resilience (P4RR) programme to facilitate increased collaboration between provincial and district disaster management centres, to enhance the capacity of local government with fire and flood risk management.
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Santam rolling out assistance for drought-stricken Grahamstown during the fest
Santam, South Africa’s largest general insurer, is coming to the aid of drought-stricken Makana Municipality, with the donation of 100 eco-roller water drums.
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Santam named top business short-term insurer in SA
Once again, Santam has been voted top South African short-term insurer in the Business category of the annual 2017 Sunday Times Top Brands Survey.
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Insurance is a very competitive industry. What are the key factors that consumers look for when deciding who to give their business to?
Trust and fair settlement of claims is at the heart of what clients’ value in an insurer. For over 99 years, Santam has protected the assets that matter most to consumers and businesses.
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Cost-effective security system idea from Jonga set to make South Africa safer
Santam Safety Ideas winner announced
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Santam and department of cooperative governance expand partnership to assist vulnerable communities
Five million people stand to benefit from the extension of the Partnership for Risk and Resilience (P4RR) between leading short term insurer,
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Santam lends further support to eastern cape municipalities following recent fires
In the wake of the devastating fires in the Southern and Eastern Cape, short-term insurer Santam has provided over a million rand in fire-fighting equipment to the Sarah Baartman District Municipality.
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Santam clinches FIA’s top corporate and personal insurance awards
South African intermediaries honoured leading South African short-term insurer, Santam by choosing the business as their top choice when it comes to both corporate and personal insurance.
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Santam pledges R1 million toward disaster relief efforts
Santam today announced a donation of R1 million as an immediate donation to support disaster relief efforts following the Western Cape floods and the devastating fires in the greater Southern Cape region.
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Consumers have spoken: Santam is once again rated SA's top insurer
South African consumers have spoken. They have for the second year running named short-term insurer Santam the top insurer in the country when it comes to meeting and exceeding their insurance needs. The results of the SAcsi Index are supported by Santam’s strong showing over the past few years in the Ombusdman for Short-term Insurance (OSTI) Report where the company has been consistently rated as a top performer in treating customers fairly.
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Santam enhances structured solutions offering with RMB-SI acquisition
Santam announced in August 2016 that it had acquired 100% of RMB-SI Investments, the deal received regulatory approval in February and became unconditional last week.
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Santam fraud line lauded by the ethics institute of South Africa
In a first for the insurance industry the Ethics Institute has recognised the efforts made by short-term insurer, Santam in curbing fraud and misconduct in the workplace. In this respect, the Santam Fraud Line has been awarded a Certificate of Assurance based on international Fraud Line best practice standards.
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Santam certified as one of the Top Employers South Africa 2017
Santam Ltd is pleased to announce that it has been officially certified by the Top Employers Institute for its exceptional employee offerings.
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Santam voted top short term insurer in Sunday Times Top Brands Survey
South Africans have voted short term insurer, Santam the top performer in both the Consumer (Personal) and Business categories of the annual 2016 Sunday Times Top Brands Survey.
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Santam looking for ‘best and brightest’ solutions to SA’s safety issues
Santam wants to help ordinary South Africans to turn their safety ideas into a reality, to the benefit of the greater community.
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Santam hands over fire-fighting equipment to Makana local municipality in Grahamstown
Santam handed over much needed fire-fighting equipment to the value of R220 000 to the Makana local municipality fire department in Grahamstown.
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Santam sets the benchmark for customer satisfaction
The 2015 SAcsi released last week, shows Santam achieving the sole leadership position in a highly competitive short-term insurance industry, further entrenching the group as a leader in handling complaints and paying out insurance claims.
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Santam earns top personal insurance award and sets course for future growth
Santam has taken the top spot as the leading short-term insurer in South Africa in the Personal insurance category at the Financial Intermediaries Association of Southern Africa’s (FIA) annual Insurer of the Year awards ceremony held in Johannesburg last night.
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Operational update to shareholders following the board meeting held on 25 November 2015
This serves as a general communication to Santam shareholders with regard to the business environment for the ten month period ended 31 October 2015.
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Sanlam, Santam in major transaction to expand footprint in Africa
In one of the Sanlam Group’s biggest transactions yet, Sanlam and Santam are set to enter new markets having reached agreement to acquire a 30% stake in Morocco-based Saham Finances.
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International Fraud Awareness Week: South African insurers urged to be more vigilant
It is estimated that insurance crime – including insurance fraud, theft, money laundering and cybercrime – costs the insurance industry around R3/4 billion a year.
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Crime stats on the rise in an underinsured South Africa
In response to the latest crime statistics released today by the South African Police Services, Santam has said collaboration and partnerships between the Police and a host of business stakeholders is crucial in the fight against crime.
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Santam clinches top personal insurance award
Santam has been voted the leading short-term insurer in South Africa by the broker community in the Personal insurance category at the Financial Intermediaries Association of Southern Africa’s (FIA) annual Insurer of the Year awards ceremony held in Johannesburg last night.
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Santam board names Lizé Lambrechts as Chief Executive to succeed Ian Kirk
The board of directors of Santam Limited is pleased to announce the appointment of Lizé Lambrechts to succeed Ian Kirk as the Chief Executive from 1 January 2015.
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Santam integrates administration businesses under the Brolink banner
In a move that mirrors trends in the investment, medical aid and banking industries, short-term insurer Santam has consolidated its administration businesses to provide brokers with a one-stop shop for quotations and administration services from multiple South African insurers.
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City of Cape Town announced winnersof the 2014 Eco-Logic Awards
After a nail-biting month of anticipation, The City of Cape Town has been dubbed the winner in the 2014 Eco-Logic Awards Municipality Category, sponsored by Santam.
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City of Cape Town announced winners of the 2014 Eco-Logic Awards
After a nail biting month of anticipation The City of Cape Town have been dubbed the winner of the 2014 Eco-Logic Awards Municipality Category, sponsored by Santam.
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Santam clinches top corporate and commercial insurance awards
Santam has been voted the leading short-term insurer in South Africa by the broker community in the Commercial and Corporate Insurance Categories at the Financial Intermediaries Association (FIA) of Southern Africa’s annual Insurer of the Year Awards.
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Santam once again a leader in the industry in paying claims and treating customers fairly
The Ombudsman’s 2013 report, which was released last week, indicated that Santam, South Africa’s leading short-term insurer, can be ranked as an industry leader in claims payment and dealing fairly with policyholder complaints.
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Short-term insurance industry satisfaction levels remain constant
Santam has set the national benchmark again this year with a satisfaction score 2,2% above industry average in the annual South African Customer Satisfaction Index (SAcsi).
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Santam and UNICEF spotlight children's rights through art
As South Africa celebrates Human Rights Day on Friday, 21 March, it’s significant to note that this year marks the 25th anniversary of the Convention on the Rights of the Child.
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Children rights theme for 2014 Santam Child Art competition extends UNICEF partnership
'Children's rights' to be the theme for this year's Santam Child Art competition, in partnership with @UNICEF