SOS 0860505911

Contact us

Contact us

Thank you for considering Santam for your insurance peace of mind. Do you want one of our consultants to contact you? Simply click on the link that suits you best to complete on online form. 

Get a quote

If you're comparing insurance offerings, you can request a no-obligation, competitive quote from South Africa's leading short-term insurer. 

Submit a claim

We're here to help - click for our hassle-free claims experience. 

Amend my policy 

Change your policy details to make sure you have up-to-date cover. 

Lodge a complaint

Our dedicated complaints team are here to resolve any issues you may be experiencing.

Internal arbitrator

Click here for more information on our internal arbitrator.

Compliment us

We'd love to hear about a good experience you've had with us. 

Make an enquiry 

Our knowledgeable consultants are here to answer any general enquiries you may have. 

Refer someone

Registered referral agencies can complete referral detail / attach referrals.

Contact details 

General enquiries:
Personal Insurance: 0860 444 444
Commercial Insurance: 0860 558 003
Agricultural Insurance: 0860 247 400
Complaints and compliments: 0860 102 725
24/7 SOS claims and emergency line: 0860 505 911
Short-term insurance Ombudsman: 011 726 8900 

Report fraudulent acts:

SMS shortcode: 31640
(SA): 0860 600 767
Fax: 021 915 8179
Postal address: Forensic Services, PO Box 3881, Tygervalley 7536
SAICB (South African Insurance Crime Bureau): 0860 00 25 26 

You can choose to remain anonymous, and all information will be treated with confidentiality. 

Santam Head Office 

Bellville Head Office
1 Sportica Crescent
Tyger Valley
Bellville, 7530
Tel: 021 915 7000 
Illovo Regional Office
Santam Place
17 Fricker Road
Illovo, 2196
PO Box 55182
Northlands, 2116
Tel: 011 912 8000
Fax: 011 912 8857

Santam Namibia

Santam Namibia Head Office
Nr 1 Ausspann Platz Complex
Dr. Agostinho Neto Road
Tel: 00264-61-2928000
Fax: 00264-61-253 502

Request a quote

* Closest to: 

Find a broker


Make a claim

0860 505 911

or submit your claim online