Claims time is crunch time. It's when we sit up and sort it out.
It's when we knuckle down. When you deal with South Africa's
leading short-term insurer who has a team of experts capable of
handling even the most specialised claim. An insurer that's paid
99% of all claims made in the past year. Because that's what proper
insurance should do.
This 99% statement is based on calculations taken over a 12
month period and represents all claims submitted, including the
total number of claims repudiated, fraudulent claims and ex gratia
payments.. It only excludes claims that were formally withdrawn by
clients as these claims would be regarded as null and void since
they cannot be counted as either paid or
When the day comes that you need to claim from us, you can be
sure that your claim will be handled with care and accountability.
That's when you'll experience for yourself the peace of mind that
comes from insuring with a company that has 94 years' experience in
giving their clients peace of mind.
Dial Santam's 24/7 Emergency Claims line on 0860
505 911 any time of the day or night and we will take care of the
rest. You can also request us to contact you or register your claim online. Our experienced
team will drive your claims process from start to finish and send
authorised support services to assist you if necessary.
As a valued client you'll be appointed one of our highly
qualified personal claims handlers, who will take
accountability for your claim from start to finish, while keeping
you updated on its progress.
You'll also experience our stress-free
assessments, and will have access to our wide range of
approved suppliers which means you will never get asked to source
competitive quotes again.